Refund/Return & Cancellation Policy

Return, Refund & Cancellation Policy

Returns

We want you to be satisfied with your purchase. If you receive a damaged, defective, or incorrect product, you may request a return within 7 days of delivery.

To be eligible for a return:

  • The item must be unused and in its original condition
  • The item must be in original packaging with all tags intact
  • Proof of purchase (order ID/invoice) is required

We reserve the right to reject returns that do not meet the above conditions.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be processed to your original payment method
  • The refund will be credited within 5–7 business days after approval

In case of prepaid orders, the refund will be issued to the original payment source.
In case of Cash on Delivery (COD), refunds will be processed via bank transfer.

Cancellation Policy

  • Orders can be cancelled before they are shipped
  • Once an order has been shipped, it cannot be cancelled

To request a cancellation, please contact us as soon as possible at:
📧 taniraenterprises@gmail.com

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Items marked as “Final Sale”
  • Used or damaged products not caused by us
  • Products returned without original packaging

Return Process

To initiate a return:

  1. Email us at taniraenterprises@gmail.com with your order details
  2. Our team will review and provide return instructions
  3. Ship the product back as instructed

Customers may be responsible for return shipping charges unless the product is defective or incorrect.

Shipping Policy

Packaging

All orders are securely packed to ensure safe delivery.

Delivery Timelines

  • Orders are processed within 1–3 business days
  • Delivery typically takes 3–7 business days, depending on location

Delays may occur due to external factors such as courier delays or unforeseen circumstances.

Tracking Details

Once your order is shipped, tracking details will be shared via email or SMS.

Contact Us

For any questions regarding returns, refunds, or cancellations, please contact:

Tanira Enterprises
📧 taniraenterprises@gmail.com